Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to HardGaming.tech, and HardGaming LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to HardGaming LLC include HardGaming.tech. The HardGaming LLC website is a Game Server Hosting site. By using the HardGaming LLC website, you consent to the data practices described in this statement.
What we actually collect — in plain English
The short version: we ask for the minimum we need to run your servers and bill you. The lawyer-approved version is in the sections below — this one is for humans.
What we collect
- Your email and a username — so we can log you in and send account notices. We don't ask for your real name.
- A hashed password — scrambled one-way; we can never read the real one.
- Your server configs, share lists, and payment history — so your stuff works next time you log in.
- Your IP address on sensitive actions (login, server create/delete, payments) — for security auditing and abuse prevention.
What we don't do
- We never see your card number. Stripe handles card data directly in your browser; we only get a receipt ID.
- No trackers. No Google Analytics, no Plausible, no PostHog — nothing following you around the site.
- No session replay, no heatmaps. When something crashes, our error tracker scrubs names, emails, and tokens before logging anything.
- We don't sell, rent, or trade your data. Ever.
Where your data lives
Everything runs on HardGaming-owned infrastructure — your account, your servers, our error tracker. Two outside services see narrow slices of your data so we can actually charge you and email you:
- Stripe processes your card. They see what you paid for and how much.
- Proton Mail (a privacy-focused email provider based in Switzerland) delivers your transactional emails — receipts, password resets, server alerts. They see your email address and basic order info (what you bought and how much), because that's what's inside the email itself.
That's the full list. Nobody else.
Collection of your Personal Information
In order to better provide you with products and services offered, HardGaming LLC may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
If you purchase HardGaming LLC's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services.
Use of your Personal Information
HardGaming LLC collects and uses your personal information to operate and deliver the services you have requested.
HardGaming LLC may also use your personally identifiable information to inform you of other products or services available from HardGaming LLC and its affiliates.
Sharing Information with Third Parties
HardGaming LLC does not sell, rent or lease its customer lists to third parties.
HardGaming LLC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to HardGaming LLC, and they are required to maintain the confidentiality of your information.
Tracking User Behavior
HardGaming LLC may keep track of the websites and pages our users visit within HardGaming LLC, in order to determine what HardGaming LLC services are the most popular. This data is used to deliver customized content and advertising within HardGaming LLC.
Security of your Personal Information
HardGaming LLC secures your personal information from unauthorized access, use, or disclosure. HardGaming LLC uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will delete your personal information from our records and direct any service providers to delete your personal information from their records.
Children Under Thirteen
HardGaming LLC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Contact Information
HardGaming LLC welcomes your questions or comments regarding this Statement of Privacy. If you believe that HardGaming LLC has not adhered to this Statement, please contact HardGaming LLC at:
Email Address: support@hardgaming.tech
